Outsourcing Creates Jobs

Oklahoma is seeing a climb in unemployment rates. In January, Oklahoma rose to 5.6 percent. Many companies are struggling with the decision of staff reduction challenges. Outsourcing has become big news across the country because white-collar jobs in areas such as telecommunications and information technology are being outsourced every day. Anything that makes hiring an employee more expensive discourages job creation. To keep our economy going, we must create jobs. Outsourcing can be a tool to job creation.

For employers, outsourcing can be a cost effective way to keep their projects going and profits up without the hiring and training cost of new employees. There are many Oklahoma businesses that outsource their workforce to other organizations who already carry the overhead insurance and training costs.

Are you considering outsourcing? First, define the mission of your business. Put your internal resources on focusing on your core business. Then, consider outsourcing the other operations that are not as strategic. Next, look for someone who is an “expert” in their field. This allows you to turn over parts of your operation to an expert and allows you to focus on critical needs and growth.

Before you ramp up your outsourcing services, learn these outsourcing ABCs from Kevin Gregson, chief executive officer of Sherwood Solutions, a business advisory firm.

Alignment: Is outsourcing the right move for your business?
Business case: Have you taken all costs into consideration?
Culture: Can you bridge the cultural difference between your company and the outsourcer?
Delivery: How will you define success?

It might take time to get right, but the benefits of outsourcing can be extremely beneficial to both parties.

Heath Clinton is president of Phase 2 Interactive. Phase 2 has been developing Web sites and online applications for some of the state’s largest and most recognized businesses. For more information on Phase 2’s product and services, visit www.phase2online.com or reach him now at heathc@phase2online.com.

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